Senior Digital Trading Manager (Home) John Lewis Online
Strategic, creative, agile leader, public speaker and panelist.
Retail, digital and cultural expert 9 yrs online/digital trading/strategy/merchandising/customer experience 5 yrs store & project experience Broad knowledge of Buying, Merchandising and Marketing functions having worked closely alongside these areas for most of my career Strong stakeholder engager & influencer with a track record in shaping & delivering strategic change with a customer centric approach from a short, medium & long term lense Inspirational leader, proficient at leading big teams, multi site, sourcing/managing 3rd parties Successful developer of people through a culture of high performance, high energy, ownership, support and stretch. Challenges self and drives team, stakeholders and the wider business community to adopt the following mindset: - Create a culture of ‘data driven decision making’ - remove the emotion - Good enough data is hugely valuable - it doesn't need to be perfect - make decisions on the data available - be agile - Focus on actionable insights - if I can't do anything with it & its not informing a decision, why am I pulling it? - Validate, test & learn, innovate - fail fast - Really listen to customers
Check out the incredible speaker line-up to see who will be joining Louisa.