eTail Connect Spring 2025

eTail Connect Advisory Board

Paula Bobbett

Chief Digital Officer
Boots

Laura Ross

Head of Customer Transformation
Holland & Barrett

Stephen Langord

Director of Online and Omnichannel
Marks & Spencer

Jennifer North

Head of Digital Experience
Hobbycraft

Gianfranco Cuzziol

Head of Customer
Dr Martens

Duncan Rutherford

Head of eCommerce
EE

2025 Speakers

Claire Hennah

Chief Customer Officer Unilever Beauty & Wellbeing, Digital Commerce Officer
Unilever

Swagat Choudhury

Global Digital eCommerce Director, Mars
Wrigley

Harry Blamire

Head of Customer Experience
B&Q

Raghuveer Patnala

Head of Marketing CRM and Retention
TJC

Meriel Neighbour

Head of Global Digital Product
Clarks

Sebastian Green

Chief Technology Officer
Club L

Lewis Blitz

Co-Founder
SkinnyDip

Amish Mehta

Head Of SEO
Boots

Joshua Pearce

Group Head of Brand Performance
The Hut Group

Abbey Webb

Digital Analyst
Hobbycraft

SJ Grabiec

Global Head Of Customer Experience (CX) & Payments
AllSaints

Daryl Wilkes

Director of Customer Care
Asos.com

Adrian Evans

Head of Customer Commerce
B&Q

Ryan Gilfrin

Commercial Director
La Redoute

James Bell

Ecommerce Director
La Redoute

Jacqueline Joel

Head of Customer and Digital Transformation
Superdrug

Chris Watson

VP of Product
Wolf & Badger

James Robinson

Head of Digital Product
Bensons for Beds

Industry Experts

Richard Lim

CEO
Retail Economics

Ben Penrose

Retail Partnerships Director
STRIQE