Our Speakers

eTail Connect Advisory Board

Paula Bobbett, Chief Digital Officer at Boots

Paula Bobbett

Chief Digital Officer
Boots

Laura Ross, Head of Customer Transformation at Holland & Barrett

Laura Ross

Head of Customer Transformation
Holland & Barrett

Stephen Langord, Director of Online and Omnichannel at Marks & Spencer

Stephen Langord

Director of Online and Omnichannel
Marks & Spencer

Jennifer North, Head of Digital Experience at Hobbycraft

Jennifer North

Head of Digital Experience
Hobbycraft

Gianfranco Cuzziol, Former CRM & Customer roles at at Dr. Martens and Natura & Co

Gianfranco Cuzziol

Former CRM & Customer roles at
Dr. Martens and Natura & Co

Duncan Rutherford, Head of eCommerce at EE

Duncan Rutherford

Head of eCommerce
EE

2025 Speakers

Darren Williams, GM at Specsavers

Darren Williams

GM
Specsavers

Claire Hennah, Chief Customer Officer Unilever Beauty & Wellbeing, Digital Commerce Officer at Unilever

Claire Hennah

Chief Customer Officer Unilever Beauty & Wellbeing, Digital Commerce Officer
Unilever

Harry Blamire, Head of Customer Experience at B&Q

Harry Blamire

Head of Customer Experience
B&Q

Raghuveer Patnala, Head of Marketing CRM and Retention at TJC

Raghuveer Patnala

Head of Marketing CRM and Retention
TJC

Meriel Neighbour, Former Head of Global Digital Product at Clarks

Meriel Neighbour

Former Head of Global Digital Product
Clarks

Lewis Blitz, Co-Founder at SkinnyDip

Lewis Blitz

Co-Founder
SkinnyDip

Jenny North, Head of Digital Experience and Digital Product at Hobbycraft

Jenny North

Head of Digital Experience and Digital Product
Hobbycraft

SJ Grabiec, Global Head Of Customer Experience (CX) & Payments at AllSaints

SJ Grabiec

Global Head Of Customer Experience (CX) & Payments
AllSaints

Adrian Evans, Head of Customer Commerce at B&Q

Adrian Evans

Head of Customer Commerce
B&Q

Joshua Pearce, Group Head of Brand Performance at The Hut Group

Joshua Pearce

Group Head of Brand Performance
The Hut Group

Abbey Webb, Digital Analyst at Hobbycraft

Abbey Webb

Digital Analyst
Hobbycraft

Swagat Choudhury, Global Digital eCommerce Director, Mars at Wrigley

Swagat Choudhury

Global Digital eCommerce Director, Mars
Wrigley

Daryl Wilkes, Director of Customer Care at Asos.com

Daryl Wilkes

Director of Customer Care
Asos.com

Sebastian Green, Chief Technology Officer at Club L

Sebastian Green

Chief Technology Officer
Club L

Ryan Gilfrin, Commercial Director at La Redoute

Ryan Gilfrin

Commercial Director
La Redoute

James Bell, Ecommerce Director at La Redoute

James Bell

Ecommerce Director
La Redoute

Jacqueline Joel, Head of Customer and Digital Transformation at Superdrug

Jacqueline Joel

Head of Customer and Digital Transformation
Superdrug

Chris Watson, VP of Product at Wolf & Badger

Chris Watson

VP of Product
Wolf & Badger

James Robinson, Head of Digital Product at Bensons for Beds

James Robinson

Head of Digital Product
Bensons for Beds

Amish Mehta, Head Of SEO at Boots

Amish Mehta

Head Of SEO
Boots

Chris Liversidge, CEO at Corvidae

Chris Liversidge

CEO
Corvidae

Moses Rashid, Founder & Creative Director at The Edit LDN

Moses Rashid

Founder & Creative Director
The Edit LDN

Industry Experts

Richard Lim, CEO at Retail Economics

Richard Lim

CEO
Retail Economics

Ben Penrose, Retail Partnerships Director at STRIQE

Ben Penrose

Retail Partnerships Director
STRIQE

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

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