The Invitation-Only Forum for Omni-channel, Digital and eCommerce Leaders from UK’s Top Retailers

In February 2024, eTail Connect Spring brought senior retail marketing leaders from the UK’s top retailers together at Silverstone Circuit! We hosted high-level networking through a VIP, closed-door experience with engaging sessions to encourage benchmarking and learning from these senior peers. In addition, we offered 9 stand-alone 1-1 meeting slots: resulting in a total of 369 pre-qualified 30-minute meetings. We even rounded day one off with our eTail Connect Formula Fun to our Mastercard Gala Dinner!

Our senior attendees represented some of the UKs top retailers such as:

John Lewis, Hobbycraft, Unilever, Kurt Geiger, Virgin Red, Zooplus, Boots, Deliveroo, TikTok, Superdrug, Victorianox, M&S, Domino's, Currys, Kingfisher

The audience breakdown at eTail Connect Spring read as follows:

View the full list of attendees here.

"From the starting grid to the finish line, eTail Connect at Silverstone Circuit was a raceway of omnichannel, digital and ecommerce knowledge and networking." – DAC, Sponsor of eTail Connect Spring

Our Retailers Investment Priority

The senior retail marketing leaders at eTail Connect Spring were the top decision makers and budget holders who are actively seeking new solutions. All our attendees had a minimum annual revenue of £10 million, with 48% of these having an annual revenue of £250 million+. Each attendee has a minimum personal budget of at least £250 000, with 85% having a personal budget of £1million+.

With the extensive profiling and marketing campaign that happens in the lead up to the event, you can guarantee that deals are made across the 2 days.

Here is a look at the solutions our Senior Retail Marketing Leaders were looking to invest in, within the following 12 months:

An Unrivalled Speaker Faculty

Under Chatham House Rule, our 26 speakers hosted a mix of high-level strategic case studies and interactive discussions focused on the industry's biggest growth priorities. Our audience was able to engage in case studies and interactive discussions to benchmark their Retail plans.

Our packed agenda of 19 sessions covered pressing industry topics, from Optimising Omnichannel & Designing a Seamless UX to Predicting 2024 Trends & Strengthening Loyalty.

• Krista Nordlund, Chief Digital Product Officer, Marks and Spencer
• Laura Ross, Head of Customer Transformation, Holland & Barrett
• Cherie Amner, Director of Digital and CRM, L'Occitane
• Suraj Nagaraj, Head of Product - Loyalty & Support, Tesco
• Rebecca Hosgood, Head of Technology and Architecture, Currys
• Ben Smith, Group Head of Ecommerce Trading and Profitability, Kingfisher
• Stuart Jones, Head of Digital Product, Domino’s
• Arron Kooner, Chief Customer Officer, Lounge
• Jacqueline Joel, Head of Customer and Digital Technology, A.S. Watson (Superdrug and Savers)
• Noa Mokhnachi, Head of CRM, L'Occitane

These are just a handful of the brilliant speakers we heard from at eTail Connect Spring 2024.

Take a look at the full speaker line up and topics discussed by downloading our agenda here.

"What an absolute privilege it's been to have contributed to the phenomenal conversations & learning at eTail Connect Spring event. so many brilliant takeaways which I can't wait to share with my team" – Jacqueline Joel, Head of Customer and Digital Transformation, A.S Watson Group

Social Media was Buzzing

There was a great buzz on social media whilst eTail Spring Connect 2024 was taking place. Here’s a look at some of our favourite posts on LinkedIn:

Charlie Merrells, Principal Consultant, Pattern (sponsor of eTail Connect Spring) - "eTail Connect dropped some true knowledge bombs - stats showing a change in traffic mix with more share coming from social channels, leading to less scrolling and lower conversion are a great example of the changing shape of ecommerce. Test and learn remains at the forefront of understanding how to adapt to these changes".

Trish Lynch, Self-Employed, News Anchor - "What an incredible two days I’ve had hosting eTail Connect at Silverstone circuit. Brainstorm real and practical ideas to transform your business through private, closed-door sessions led by market leaders. Efficiently evaluate the leading service offerings during conveniently arranged 1-1 meetings with vendors that you select based on your current investment priorities".

For the first time, we had our WBR Insights eCommerce content team onsite to capture all the fun. We interviewed many of our fantastic attendees, speakers and sponsors about the latest trends in the industry. We even played a game of 'Overhyped, Underhyped or Hyped' asking out attendees if they felt the hottest topics in eCommerce were overdone or needed to be explored more. Check out some of this fantastic content on our WBR Insights - eCommerce LinkedIn page here. 

SAVE THE DATE

eTail Connect Spring 2025 – February 2025, Silverstone Circuit Towcester, Northamptonshire

eTail Connect Spring 2025 is already starting to take shape. Sponsorship opportunities are available now. If you want the chance to be introduced to your next client – get in touch with our team!

Get in touch here