eTail Connect Spring 2025

25 - 26 February, 2025

Allianz Stadium, London

SJ Grabiec

Global Head Of Customer Experience (CX) & Payments AllSaints

Day 1 | 25th February

12:30 PM CASE STUDY: How can you transform the post-purchase experience into a value add that fosters loyalty and expands revenue?

  • How can you make improvements to the post-purchase journey that encourages customers to repeat purchases in future? 
  • How can you expand post-purchase experiences beyond helplines, live chats and refunds to turn them into brand loyalty engines? 

Check out the incredible speaker line-up to see who will be joining SJ.

Download The Latest Agenda