eTail Connect Spring 2025

25 - 26 February, 2025

Allianz Stadium, London

Richard Lim

CEO Retail Economics

Day 1 | 25th February

11:40 AM KEYNOTE PRESENTATION: The evolving retail landscape: Engaging, selling, and retaining customers in 2025 and beyond

  • Evolving Discovery: The decentralisation of search and shift to social platforms for product discovery 
  • Ecommerce Growth: Online market maturity and competing for market share through cross-border, social, and omnichannel strategies 
  • Consumer Expectations: Meeting rising demands by reducing friction and enhancing communication to drive loyalty 
  • Retail Challenges: Addressing competition (Shein, Temu), cyber risks, and ESG priorities 

Check out the incredible speaker line-up to see who will be joining Richard.

Download The Latest Agenda