In an eCommerce world where 9 out of 10 visitors leave without buying, leaders are being forced to confront an uncomfortable truth: we've optimised for traffic, not for selling. Conversational Commerce is not just about enhancing the CX, it drives commercial value by boosting CR and AOV.

This interactive workshop at Etail Spring brings together senior executives for a candid conversation about transforming transactional websites into guided, human-centric conversations that replicate the power of an in-store salesperson. Expect candid examples of what works, practical lessons on implementation, and a look at how turning clicks into conversations is driving significant lifts in revenue and customer loyalty.

Join Mark Turner, President EMEA at Rezolve Ai, alongside partners and peers for an off-the-record conversation to challenge assumptions and turn your biggest source of traffic into your most powerful sales channel.