Ekaterina Golovanova

Ekaterina Golovanova

Head of Digital Luxe L'Oréal

Day 1 | 3rd March

11:55 AM FIRESIDE CHAT: How can you transform your loyalty proposition to build advocacy, increase frequency and reward customer behavior not just spend

  • How can you incentivise actions like review, referrals and social sharing to turn local buyers into brand promoters increasing exposure with your target audience?
  • How can you reward loyal customers with exclusive content to improve app traffic, generate repeat visits and curate higher session time?
  • How can you gamify non-purchase behaviors to create habitual interactions which will over time generate more transactions?

Check out the incredible speaker line-up to see who will be joining Ekaterina.

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