Chris Conway (Past Speaker)

An experienced strategic, operational and mutichannel leader of transformations. A customer champion who delivers growth and commercial results. I have extensive experience of category development and improving customer experience, in partnership with Global teams. This along with my MSc in Internet Retailing really ensures I stay at the forefront of Digital retailing.

Specialties: Global Grocery eCommerce, UK Online Grocery Market, Web Content Management, Product and Service Management, Project Management, Web Design Management, Online Merchandising/Conversion. Web development and usability strategy. Customer acquisition and retention. Personalisation, and enhanced content.