25 - 26 February, 2025
Allianz Stadium, London
A Senior-level Benchmarking Forum of Pre-Qualified Retailers and Hand-Picked Service Providers
Attendance at eTail Connect Spring is restricted to senior-level budget holders from the top retailers, brands and a select group of best-of-breed vendors so attendees can:
Chief Customer Officer Unilever Beauty & Wellbeing, Digital Commerce Officer
Unilever
Global Head of Customer Experience & Payments
AllSaints
Head of Customer Experience
B&Q
Head of Marketing CRM and Retention
TJC
Head of Digital Experience
Hobbycraft
Head of Customer and Digital Transformation
Superdrug
Head of Customer Commerce
B&Q
Group Head of Brand Performance
THG
Chief Technology Officer
Club L
Co-Founder
Skinnydip London
Check what your peers said!
We only cover strategic content and hand-pick senior-level speakers and attendees. And because we pre-qualify based on decision-making responsibility and budget, you get invaluable peer-to-peer information and take-aways.
Because you tell us your priorities, we create closed-door tailored interactive sessions and connect you with the right solutions partners in 1-1 meetings, saving you time on competitor benchmarking and vendor evaluation.
We only select luxury venues in a captive location, a perfect environment for quality learning and networking with no distractions. Plus, we pick up the tab for your pass, hotel stay, including various drinks and dinner experiences!
Here is a snapshot of the topics covered at this year’s event.
Applying hyper-personalisation strategies to your loyalty program to boost engagement
Optimising your content and embracing AI to dominate search engines in 2025
Connecting customer data across teams and customer touchpoints to improve the omnichannel experience
Monetising retail media and first-party data opportunities to unlock new profit pools
Navigating complex regulations and local consumer behaviour to speed up cross-border expansion
Get ideas from all the great minds in the audience through a variety of small working group discussions.
If you qualify to attend, we’ll ask you about your strategic priorities and we’ll build your personalised agenda and meeting schedule. You’ll have your hotel stay, including drinks and dinner experiences, covered by us too!
Based on your profile we’ll match you with leading solution providers, assisting with the vendor selection process. You are in full control as you will only meet with the providers you are interested in evaluating.
Sessions are not recorded or covered by press. The ‘closed-door’, interactive discussions encourage openness, so you get more detailed information and takeaways than at any other event.