eTail Connect Spring is an exclusive, invite-only event where senior retail leaders forge powerful connections and gain the insights needed to drive innovation and power growth.

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Tailored Dialogue. Extraordinary Voices

Closed door discussions, real-world lessons, and ideas you can act on.

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Bob Neville

Global Head of Retail
Pentland Brands

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Lauren Clark

Chief Commercial Officer
Blackcircles

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Andrew Xeni

Founder & CEO
Nobody's Child

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Gaston Tourn

Chief Growth Officer
Oddbox

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Laura Ross

Head of Value Delivery Office (VDO)
Freemans Grattan Holdings (FGH)

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Alexandra Phillips

Head of Digital Retail Strategy
Boots

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Rebecca Hosgood

Head of Technology, Strategy & Architecture
Currys

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Emma Bateman

Head of Customer Analytics & Insight
Screwfix


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Trusted By Thousands of Retailers and Brands

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A Curated Experience

Experience

Power Your Growth Among Retail’s Elite

Participate in a curated event featuring timely topics and insights from the most influential online and omnichannel leaders. Engage with cutting-edge content to accelerate both your business and career.

Meetings

1:1 Meetings That Power Results

Meet the right people, at the right time. With pre-scheduled mutually matched 1:1 meetings, connect with the right technology partners to tackle your biggest challenges - ensuring a higher return on interaction.

Events

Exclusive Connections, Deeper Conversations

In this intimate, closed-door setting you’ll have multiple opportunities to engage with peers, exchange ideas, and build lasting relationships – creating opportunities for connection that other events simply can’t offer.


Power Your



Agenda At A Glance

SEE FULL AGENDA
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Prepare your business for the next evolution of shopping by optimising for AI agents, LLMs and conversational commerce to stay visible, relevant and competitive.


Identify and remove barriers across every touchpoint - from discovery to checkout -to create seamless experiences that increase conversion and customer satisfaction.


Transform fragmented customer and business data into actionable insights that power personalisation, optimise performance and enable faster decision-making.


Strengthen your presence across owned channels, marketplaces, social commerce and mobile while maintaining consistency, trust and long-term brand value.


Move beyond experimentation by implementing practical AI, marketing and technology strategies that improve efficiency, maximise investment and drive measurable commercial results.



Testimonials


Community in Numbers

30%

Heads of eCommerce / Trading

29%

Heads of Digital, Omnichannel

17%

Heads of Marketing/Digital Marketing

8%

Heads of CX/Chief Customer (online), loyalty

11%

CEO, COO, data, retail media

5%

Heads of Tech/IT

20%

>£10m+

31%

£5m+

49%

£1m+

Your Complimentary Pass Includes:


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Eligibility Criteria

Attendees are senior eCommerce, Digital Marketing, Customer Experience executives, selected based on their leadership roles to foster meaningful peer-to-peer interaction.

Factors considered include:

  • Holding a C-level, VP, Director or Head of level position
  • Organisation's online annual revenue of £30 million or above
  • Must work for a retailer or brand
Request Invite

Learn About Sponsorship Opportunities


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We’re known for curating exclusive experiences you won’t find anywhere else. You’ll come as an attendee and leave as part of a community.