eTail Connect Spring 2025

Get unrivalled, targeted access to UK’s top retail budget holders

A Senior-level Benchmarking Forum of Pre-Qualified Retailers and Hand-Picked Service Providers

At eTail Connect Spring, you’re in control. Your schedule is customised so you can cut through the noise and get your strategic benchmarking and vendor evaluation needs covered within days, not weeks.

As attendance is restricted to senior-level budget holders from the top eCommerce retailers in the UK and a select group of best-of-breed vendors you will:

Brainstorm real and practical ideas to transform your business through private, closed-door sessions led by market leaders.
Efficiently evaluate the leading service offerings during conveniently arranged 1-1 meetings with vendors that you select based on your current investment priorities.

It’s a Platinum Members’ Club offering a bespoke experience for those shaping the future of eCommerce. It’s where you make the connections you need to make, when you want to make them.

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See what you missed last time:

The eTail Connect Buzz

Connect

Be Among The Leaders. Join 90 VIP Attendees From leading UK Retailers

View Attendee List

The Connect Difference

Transformative Content

We only cover strategic content and hand-pick senior-level speakers and attendees. And because we pre-qualify based on decision-making responsibility and budget, you get invaluable peer-to-peer information and take-aways.

Personalised Connections

Because you tell us your priorities, we create closed-door tailored interactive sessions and connect you with the right solutions partners in 1-1 meetings, saving you time on competitor benchmarking and vendor evaluation.

A Luxury Experience

We only select luxury venues in a captive location, a perfect environment for quality learning and networking with no distractions. Plus, we pick up the tab for your pass, hotel stay, including various drinks and dinner experiences!

Be inspired. Learn From:

Paula Bobbett

Chief Digital Director
Boots

Stephen Langford

Director of Online
Marks and Spencer

Duncan RutherFord

Head of eCommerce
BT Shop

Laura Ross

Head Customer Transformation
Holland & Barrett

Gianfranco Cuzziol

CRM and Personalisation Head
Avon

Mark Boston

Global eCommerce Director
Lego

Krista Nordlund

Chief Digital Product Officer
Marks and Spencer

Celso Borges Shimabukuro

Vice President & Head of eCommerce – Europe
PepsiCo

Suraj Nagaraj

Head of Product - Loyalty & Support
Tesco

Alistair Edwards

Executive Director - Retail IT Lead
The Estée Lauder Companies

Vishal Shah

Senior Business Applications Manager
LVMH Beauty

Rebecca Hosgood

Head of Technology and Architecture
Currys

Jennifer North

Head of Digital Experience
Hobbycraft

Dave Robinson

Customer Strategy Director
Virgin Red

Chloe Heyes

Director of Digital and Marketing
Signet Jewellers

View 2024 Speakers

Highest Priority Content. Created for Decision-Makers.

Transforming your eCommerce and omni-channel strategy to stay ahead of changing consumer behaviour and your competitors

Leveraging generative AI to create highly personalised products, content and shopping journeys that accelerate growth

Innovating with immersive digital and physical experiences to deliver seamless customer journeys

Harnessing the power of social commerce to turn followers into loyal customers and drive more ROI

Building an agile loyalty strategy that can adapt to changing customer needs and drive retention

Download 2024 Agenda

Interactive Learning & Networking

Get ideas from all the great minds in the audience through a variety of small working group discussions.

Panel Interactive

Take part in interactive discussions with peers and get great ideas for solving your biggest challenge. The speaker presents their case study then invites you and your group to find a solution to a key unresolved challenge!

Retail Therapy Roundtables

A problem shared is a problem halved. Join a small group of 3-4 delegates in discussion on some of the main challenges faced by retailers today. In a retail only session, learn from your peers facing the same obstacles and dig down into the problems to see if, together, you can find some solutions.

Dragons’ Den

Find the next big start up that can help you innovate fast and stay ahead of the curve. Assess each start ups’ benefit to your business and the likelihood of their future success.

Case Study Revolution

Take part in interactive discussions with your industry peers and take away different approaches to the same challenge. Starting with a case study the speaker then invites you and your group to find a solution to a key unresolved challenge.

Oxford Style Debate

Walk away with a fresh mindset and better prepared to deal with a controversial issue. Sit back and witness industry leading figures pitting themselves against each other to deliver the knockout argument.

Creative Boardroom

Determine a new 3-step action plan to take back to the office and test. Collaborate with your industry peers to leverage their know-how and challenge each other to ultimately find a new way forward.

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Made the BEST connections

“A must-attend conference for anyone wanting to learn about the latest trends, with amazing peer-to-peer knowledge, and high-quality speakers.”

Jonathan Petty
VP & Managing Director
Osprey Europe

Such a great experience, and hassle-free!

“Another great event -with a range of relevant and interesting topics and the chance to make new connections as well as catch up with existing contacts.”

Alexandra Philips
Head of Dropship, Marketplace & Instant Delivery
Boots

So productive!

“Invaluable investment of your time to hear about the latest strategies and solutions that can help accelerate your business”

Mark McKenzie
Technology Director
GuitarGuitar

Benchmark Your Strategies For:

Evolving your eCommerce strategy to stay ahead of changing consumer behaviour and your competition!
Transforming customer connections from the digital to the physical to create seamless customer journeys
Harnessing the power of social commerce to articulate value, build loyalty and boost sales
Leveraging the latest tech innovations to gain deeper customer insights and deliver personalisation at scale
Aligning customer expectations with fulfilment realities: Balancing demand, the environment and profit margins

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How It Works

A Bespoke, Senior-Level Experience

If you qualify to attend, we’ll ask you about your strategic priorities and we’ll build your personalised agenda and meeting schedule. You’ll have your hotel stay, including drinks and dinner experiences, covered by us too!

Connect with Hand-picked Solutions Providers 1-1

Based on your profile we’ll match you with leading solution providers, assisting with the vendor selection process. You are in full control as you will only meet with the providers you are interested in evaluating.

Speak Freely in Interactive Formats

Sessions are not recorded or covered by press. The ‘closed-door’, interactive discussions encourage openness, so you get more detailed information and takeaways than at any other event.

Sponsorship Opportunities