Emma Bateman

Head of Customer Analytics and Insights Screwfix

Day 1 | Tuesday 2nd March

3:30 PM UNCONFERENCE: What’s keeping you up at night? – No slides. No agenda. Just the problems that matter to you

No slides, no set agenda. Attendees submit the biggest challenges they're facing—from organisational change to tech stack complexity—and vote on the topics they want to discuss. Facilitated peer-led discussions ensure honest, off-the-record conversations and real problem-solving with people facing the same issues.

5:05 PM Roundtable 6: Data, Connected

How can you break down data silos and unify your platforms to create a single, actionable customer view that drives better business outcomes?

Check out the incredible speaker line-up to see who will be joining Emma.

Download The Latest Agenda