Bob Neville

Bob Neville

Global Head of Retail Pentland Brands

Day 1 | Tuesday 2nd March

9:50 AM Beyond Footfall: How to redefine store success and unlock stronger omnichannel ROI?

  • How can stores act as conversion accelerators by supporting discovery, fulfilment, service and returns across the full customer journey? 
  • How can in-store data be connected to digital behaviour to influence trading, personalisation, and media decisions?
  • How can store colleagues be empowered with digital context to deliver more relevant, high-value interactions?
  • How can human expertise and reassurance in-store become a competitive advantage that digital-only players cannot replicate?
  • How can a store become a brands most powerful experience channel?

Check out the incredible speaker line-up to see who will be joining Bob.

Download The Latest Agenda